Property Portal How-To Guides

How to Add Gate Schedules to Your Intercom
Gate Schedules allow you to adjust when your community’s gate is physically open to residents and guests and when it closes (requiring access credentials fo...
Mon, 5 Jun, 2023 at 11:01 AM
How to Assign a Unit Group to an Intercom
Assigning an intercom entry system to a Unit Group allows you to automatically grant or revoke access to that access point when you add or remove tenants wi...
Thu, 8 Feb, 2024 at 11:12 AM
How to Change Your Password in the GateHawk Portal
Updating your GateHawk Portal password is just a few clicks away.  Changing Your Password To change your password: Go to https://property.gatehaw...
Wed, 12 Jul, 2023 at 3:37 PM
How to Create, Edit, and Delete Unit Groups
Unit Groups allow you to organize your Units by assigning them to a shared location within the property (e.g., Building A, the 12th floor, or the southern s...
Thu, 8 Feb, 2024 at 9:04 AM
How to Create, Edit, and Delete Units
Units are the spaces on your property with which your tenants will be associated. They are tied to specific access points, which automatically grant new ten...
Thu, 8 Feb, 2024 at 8:59 AM
How to Enable Virtual Intercoms
GateHawk’s Virtual Intercom provides your residents’ guests with an additional method of utilizing the features a physical GateHawk intercom provides. If, f...
Fri, 20 Oct, 2023 at 12:46 PM
How to Get Support
Every property using GateHawk’s products has the ability to contact GateHawk’s Support team for a variety of issues. If you’re needing assistance from our S...
Tue, 6 Jun, 2023 at 12:50 PM
How to Manage Property Guests
You can quickly view a guest's details and delete a guest if needed using the GateHawk Portal.  Viewing Guest Information To view a list of your...
Wed, 12 Jul, 2023 at 3:41 PM
How to Manage Property Staff Members
As a property administrator, you have the ability to add and remove staff members from your Property profile.  Adding a new Staff Member Click the St...
Tue, 6 Jun, 2023 at 12:56 PM
How to Manage Tenants
As a property staff member, you have the ability to add and remove tenants from your Property profile.  Adding a new Tenant Member To add a new tenant:...
Thu, 8 Feb, 2024 at 11:15 AM