Property Portal How-To Guides
Gate Schedules allow you to adjust when your community’s gate is physically open to residents and guests and when it closes (requiring access credentials fo...
Mon, 5 Jun, 2023 at 11:01 AM
Every property using GateHawk’s products has the ability to contact GateHawk’s Support team for a variety of issues. If you’re needing assistance from our S...
Tue, 6 Jun, 2023 at 12:50 PM
As a property administrator, you have the ability to add and remove staff members from your Property profile. Adding a new Staff Member Click the St...
Tue, 6 Jun, 2023 at 12:56 PM
As a property staff member, you have the ability to add and remove tenants from your Property profile. Adding a new Tenant Member Click the Tenants ...
Tue, 6 Jun, 2023 at 12:54 PM
If the need ever arises, you can force reset a staff member’s password using the GateHawk Property Web Portal. Resetting a Staff Member’s Password To ...
Tue, 6 Jun, 2023 at 1:17 PM
As a property staff member, you can reset residents’ unique access codes should the need arise. However, keep in mind that residents can’t reset their codes...
Thu, 1 Jun, 2023 at 12:46 PM
As a property admin or staff member, you have the ability to view the access logs of all the video intercoms on the properties. Locate the Access Logs pag...
Fri, 3 Jun, 2022 at 2:52 PM
As a property administrator, you are required to agree to terms outlined in various documents before you utilize any of GateHawk’s platforms. Viewing these ...
Thu, 2 Jun, 2022 at 5:37 PM