GateHawk Property Support

Gate Schedules allow you to adjust when your community’s gate is physically open to residents and guests and when it closes (requiring access credentials fo...

Assigning an intercom entry system to a Unit Group allows you to automatically grant or revoke access to that access point when you add or remove tenants wi...

Updating your GateHawk Portal password is just a few clicks away.  Changing Your Password To change your password: Go to https://property.gatehaw...

Unit Groups allow you to organize your Units by assigning them to a shared location within the property (e.g., Building A, the 12th floor, or the southern s...

Units are the spaces on your property with which your tenants will be associated. They are tied to specific access points, which automatically grant new ten...

GateHawk’s Virtual Intercom provides your residents’ guests with an additional method of utilizing the features a physical GateHawk intercom provides. If, f...

Every property using GateHawk’s products has the ability to contact GateHawk’s Support team for a variety of issues. If you’re needing assistance from our S...

You can quickly view a guest's details and delete a guest if needed using the GateHawk Portal.  Viewing Guest Information To view a list of your...

As a property administrator, you have the ability to add and remove staff members from your Property profile.  Adding a new Staff Member Click the St...

As a property staff member, you have the ability to add and remove tenants from your Property profile.  Adding a new Tenant Member To add a new tenant:...