Property Portal How-To Guides

How to Manually Reset Property Staff Passwords
If the need ever arises, you can force reset a staff member’s password using the GateHawk Property Web Portal.  Resetting a Staff Member’s Password To ...
Tue, 6 Jun, 2023 at 1:17 PM
How to Reset a Resident’s Gate Access Code
As a property staff member, you can reset residents’ unique access codes should the need arise. However, keep in mind that residents can’t reset their codes...
Thu, 1 Jun, 2023 at 12:46 PM
How to Update Property Owner Contact Details
In the event your property changes hands, you’ll need to update the Property Owner Contact Details in the GateHawk Web Portal.  Updating Property Own...
Wed, 15 Nov, 2023 at 3:22 PM
How to Use Access Logs
As a property admin or staff member, you have the ability to view the access logs of all the video intercoms on the properties.  Locate the Access Logs pag...
Fri, 3 Jun, 2022 at 2:52 PM
How to View Agreements & Policies
As a property administrator, you are required to agree to terms outlined in various documents before you utilize any of GateHawk’s platforms. Viewing these ...
Thu, 2 Jun, 2022 at 5:37 PM